Terms & Conditions

1. Introduction

These Terms & Conditions govern your access to and use of the website operated by Allex Style Limited (“we”, “our”, “us”). By accessing our website or purchasing any products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

2. Eligibility

By using this website, you confirm that you:

• Are at least 18 years old, or have permission from a parent or legal guardian
• Provide accurate and complete information when placing orders
• Use the website in accordance with applicable laws and regulations

3. Products

We offer a range of beauty and personal care products, including but not limited to:

• Makeup tools and brush sets
• Facial care devices and skincare tools
• Hair styling tools and grooming devices
• Beauty accessories and applicators

Important Notes:

• Product images, descriptions, and specifications are for general reference and may vary slightly from the actual product
• Results from beauty tools and products may vary between individuals
• All products are intended for cosmetic and personal use only and are not designed to diagnose, treat, cure, or prevent any medical condition unless explicitly stated

4. Orders and Payment

• All orders are subject to acceptance and product availability
• We reserve the right to cancel or refuse any order at our sole discretion
• Prices are subject to change without prior notice
• Full payment must be completed at checkout using one of the accepted payment methods, including major card schemes such as Visa, Mastercard, American Express, and JCB
• We accept payments in the following currencies: Japanese Yen (¥), United States Dollar (USD$), and Hong Kong Dollar (HKD$)
• Charges will appear as on your bank or card statement

5. Shipping and Delivery

• Delivery timeframes are estimates and may vary depending on location and courier services
• We are not responsible for delays caused by third-party shipping providers
• Customers must provide accurate shipping information
• Ownership and risk of loss pass to the customer upon successful delivery

6. Returns and Refunds

Please refer to our Refund Policy for full details.

General conditions include:

• Items must be unused, unopened, and in original packaging unless defective
• Certain hygiene-related products may not be eligible for return
• Refunds are processed after inspection and approval

7. Product Usage and Safety

• Customers must follow all instructions provided with each product
• Improper use of beauty tools or electrical devices may result in damage or injury
• We are not liable for misuse, incorrect handling, or adverse reactions
• If you have sensitive skin or medical concerns, consult a qualified professional before use

8. Intellectual Property

All content on this website, including text, images, graphics, product descriptions, and branding, is the property of Allex Style Limited and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website
• Our total liability shall not exceed the amount paid for the purchased product

10. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Interfere with website functionality or security
• Provide false or misleading information
• Attempt unauthorized access to our systems

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or any transactions conducted through them.

13. Amendments

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

14. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Hong Kong.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: booking@lotus-beau.com